Sihombing, Yolanda. 2021. “Pengaruh Kualitas Pelayanan, Kepuasan, Trust, Brand Equity, Hospital Image Dan Komitmen Terhadap Loyalitas Pasien Umum”. Jurnal Ayurveda Medistra 3 (2). https://doi.org/https://doi.org/10.51690/medistra-jurnal123.v3i2.42.